Hello
I bought a Fairphone3 on internet on FF website from France and i deeply need the bill (la facture as we say) to put it onùy bussiness portion.
I didn’t receive it with the phone on January. Help me !
Ask the support. If you are lucky, the answer will only take a month.
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I think you should have received it per Mail as pdf. Probably you can download it also from you account in the shop, iirc
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The mail with the bill has the title:
‘Confirming payment for FP200xxxxxx’
Perhaps this makes it easier to look for it.
I received it on the same day as the mail with the title:
Thanks for your order # FP200xxxxxx
But that doesn’t has to be the case for you as I ordered from the Netherlands.
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