Hello,
I have a problem with the sound quality during phone calls with the FP4: Other people complain about the sound quality (underwater-like and sometimes “choppy” sound).
Disabling microphone permissions for Google as suggested in this topic did not help.
Also The microphone test (##2886##) showed that all three microphones worked.
The Software is updated (FP4.FP4G.A.170.20220920)
I have now done the following call tests with fp4 on an iPhone:
- phone call from fp4 from within a quiet room with no ambient noise:
->sound quality is fine - phone call with fp4 from the same room making irregular noises while speaking (knocking, scratching against cabinet door):
->sound quality is choppy, the speaker is barely understandable - phone call with fp4 next to running dishwasher (continuous moderate ambient noise):
->sound impaired, muffled, the speaker is barely understandable
(I paid attention to not cover any of the 3 microphones with my hand/fingers.)
The same test with inversed phones worked way better: the speaker was well understandable in all three cases
My guess: ambient noise filtering does not work properly on fp4 (software issue?).
Can anyone confirm/reproduce something similar on his fp4? Can we turn off the noise canceling during calls (as a workaround), or is there even a (real) solution?
Thanks so much and kind regards