First : still no reply from Fairphone Support. Not even a sign of life. Do they have a Support division?
So : I was thinking to bring my FP back to the shop, for a repair under guarantee.
But : I removed and logged out of some accounts so the technicians do not have access to my data. I kept all the apps, but just logged out or deleted user-data.
And then suddenly everything is possible : I can keep open up to 8 apps in the background, podcasts keep playing even when I take pictures, switching between these 8 apps brings me back to where I left them. Bizarre! I can not reproduce the problems we had.
I am puzzled, what should I do now ?
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Finally got around to figuring out how to send a support ticket as well - 1275609, for the benefit of any support people in the audience. I linked this thread in my ticket as well.
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+1 for the same issues with apps reloading when switching. Fairphone 5 with 6GB Ram purchased in October 2024 and from day 1 I have had this issue sadly.
Assume no luck with replies from Fairphone support for those who raised tickets?
I have also raised a Support ticket today, reference: 1278173
And I have finally sold my FP5, it was making me too nervous. Iām using my good old Sony againā¦ Good luck ladies and gentlemen, I hope someone at Fairphoneās can solve this problem for you
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The inaction and silence of support worries me much more than this RAM management problem. I regret my purchase of the FP5 more and moreā¦ it will be my last I think.
Itās a shame because the initial initiative is interesting and deserves support. But I have the impression that for the past few months, it has been mainly supported by customers on this forum. Since I bought this FP5, I havenāt seen a single positive feedback on the customer service, which is completely absent. Itās sad.
Has anyone tried if installing a different os solves the problem like I know Ubuntu mobile has support for Fairphone 5, but never tried it as some of the apps I like are not compatiblez but if it solves it it could be interesting
Did this happen even on Android 14? Or did this behavior start only after the A15 update?
Isnāt both the Fairphone 4 still on android 13 and the 5 on 14?
Oh, I have FP4 and I somehow thought that FP5 already has A15ā¦
But anyways. Didnāt this happen after the 13->14 transition?
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Seems that this problem is highly correlated with the one I have with dynamic wallpaper: Dynamic wallpaper (Muzei) is replaced by default one after a while