Apps not loading

I have no idea if this is the right place to ask, but can anything be done about an app not loading or that keeps closing? I have tried clearing cache, turning the phone on and off again, I have 50% battery and I have the most recent version of android. Yet still an important app will not open.
A couple of days ago I started to get an on screen notification saying the app was closing several times.

It would help if we knew which App it is, and what exactly is given in Settings - About phone - Build number.


Have you tried to clear the storage of the app? Warning: The data and settings of that app will be lost!

(Open app list - long press on app icon - “App info” - “Storage & cache” - “Clear storage”)

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