Angels are typically described as benevolent, dreadful, and endowed with wisdom and knowledge of earthly events, but not infallible (Wikipedia)
Fairphone Angels are active volunteers in your area that offer their expertise to assist you with:
- demonstrating and assisting you to repair your Fairphone yourself
- solve software problems online or in person
- demo the Fairphone in person
- sourcing spare parts locally or through group spare part orders (#groupbuy) to keep down delivery costs
- information about community events
- running your own Urban Mining Workshops or how to get involved in the Fairphone Story
- anything else that can be solved locally
At the moment, some Angels cannot offer all of the above services. Simply contact your local Angels to find out more.
How to get in touch
You simply need to locate the Angels that are closest to your location and contact them via e-mail. They will then try to give you tips and can organise to meet up with you to solve your problem if necessary. The existing Angels can be found on the #communitymap below. Alternatively find a list of all the @Angels here.
The help provided by the Fairphone Angels is for free.
Repairs, updates and advises come with ABSOLUTELY NO WARRANTY.
The concept of the Fairphone Angels programme was proposed by former Fairphone employee Philippe during the #efct16 and is being developed and implemented by @douwe and @Stefan.
The goal is for community members to offer assistance to people in their local area. This helps to build local networks of Fairphoners (and wannabe Fairphoners & Supporters) to spread the good word, while assisting the Fairphone Support team by helping to resolve problems. For instance, troubleshooting and assisting with replacing parts is something that is easier to deal with in person rather than via the forum (plus it saves the time and CO2 when sending a phone to Fairphone for repair).
How to become a Fairphone Angel yourself
You can become a Fairphone Angel if you are a very active community member, or you know another Angel in person. If either of those two is true for you, we warmly invite you to propose yourself by posting below!
In order to provide for a great start into the Fairphone Angel program, you will be assigned a Guardian Angel. This Guardian Angel will help you with the first steps and will answer any questions you might have.
PS.: If there is already an Angels group (a so called Fairphone Heaven) in your area, you are, of course, very welcome to join it!