Hi, welcome to the forum. There is a thread on this already, it is in German though, so we’ll keep the English conversations in this topic.
One of the users posted some debugging steps you can try:
If it doesn’t work, you can try disabling the app entirely. Here is the list of features that you’ll likely loose after disabling the service, but users have reported some of them working even when Android System Intelligence is disabled, so your mileage may vary.
This is of course only a temporary solution and you should still wait for an answer from Fairphone so they can report the issue internally and work on a fix.