All callers marked as "Inconnu" (French)

Problem appeared after last update I think

Thanks for help

Eric Collart

Welcome to the Community forum.

This is usually a compatibility problem between the Fairphone and your telephone provider. Please :right_arrow: report this to Fairphone Support, what they most need to know is your provider name.

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As a test or even temporary workaround you might try to disable 4G calling.

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Woaw ! disabling 4G calling solved the problem !

Still no more problem after re-enabling 4G calling….

I hope it solved for long … Seems a glitch occurred during update…

Huge thanks , @Volker !

Thanks also to @urs_lesse , I opened a support ticket as advised…

Eric Collart

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Wow, that’s wonderful news! I’ll keep my fingers crossed that the fix is stable! :crossed_fingers:

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Well, the solution doesn’t survive to a reboot of the phone so it’s still a bug in the last update …

Hopefully, disabling 4G calling and re-enabling gives a temporary solution…

Thanks a lot again

Eric

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Interesting. I have no such problem with FP4 (I’m on Free in France).

I’d imagine that this is indeed about compatibility of the phone with the operator, as it was suggested above: