Advice on sending to repair

[leibide]

I’ve discovered another discussion on this forum which might shed some light on your experiences. In any case, I myself found it enlightening:

Leaving my FP2 - a feedback after more than 3 years of active use

I know Fairphone since the FP1 launch. I bought a FP2 as soon as I could, and received mine in January 2016. I expected it to last 5 years. Today, after 3 years and 7 months of usage, I’m replacing it with another phone. What I liked and disliked in the product after such a long time may be of value for future Fairphone iterations, even though the FP3 is rumored to be just around the corner. Current issues with the FP2 screen is failing (frequent artifacts), not sure if it’s a screen module …