There is virgin mobile 5G in my area, and and as far as I can tell it’s fairly decent, but the FP4 site by virgin media just says that the FP4 doesn’t support it.
I can’t seem to find clearly which bands virgin supports either…
Here’s the page on their website. It’s strange because looking at their FP4 buying page they advertise it as 5G compatible…
Maybe their FP4 help pages are just the FP3+ pages?
Maybe fairphone needs to contact Virgin UK and see what needs to be done? We do get OS updates that say they’re “improving carrier compatibility” so they appear to be doing things like this?
Fairphone have a partnership with Vodafone, who are the responsible carrier so you may like to contact support @f####.com to let them know of the current status and see what they have to say.
Yes the Virgin page in this instance (5G) refers to the FP3 https://devicesupport.virginmedia.com/customer/device/Fairphone/3Plus/scenario/enable-or-disable-5g-connection#l=vmcust&lHsim=tsvmcust&d=Fairphone/3%20Plus&hsimDevice=Google/Generic%20Android%20Device&s=LCX_Root&loc=virginmobile&isMarket=true&externalSessionId=befe232f729549088037c61d9a6d2161
I just don’t see why it’s a problem with the F4
So before you check out the page above what did you do?
I have contacted Virgin Media and it seems that it really is just an issue of them not having worked together on this yet…
The 5G band used in the UK seems to only be n78 so far, which the FP4 supports.
I’ll send in a fairphone support request now, I hope I get this done…