Software update Kola Nut 1.8.7 is ready - Stagefright fix

[Toets]

first part went okay, then i had no keyboard working. Only now i realize i have to download and reinstall the Google apps part. We will see!

[paulakreuzer]

@Huub_Bellemakers

With googleapps I encountered problems: first I got the message that we couldn’t download the normale gapps. You het redirected to another downloadsource.

How did you try to reinstall the Google Apps? I don’t think that the updater app would suggest another download source?!
But then again I never installed GAPPS, so I don’t know.

@Roland768

For me, it took two attempts to update. First try: downloaded, pushed update, the green animated android appeared, then the restart button, phone restarted. But all seemed unchanged, and indeed, the updater show still 1.8.5. Then I started the update again, new download, new animation, but then, it started to update all the apps, and then the updater shows 1.8.7 and the missing Google Apps raised their hand…Now the second restart is ongoing and the second “optimation” of apps is running, so I think, all went well.

For next time: Before you update go to settings > developer options and tick “stay awake” & plug in your phone. This way you’ll only need to do the update once.
As for the Google Apps, you have to reinstall them with the updater app, just another restart won’t help.

@ozbizbozzle

How do i reinstall app store?

Open the updater app, there should be a button for that.
PS: As rick explained below, if that button is not there you have to enter “advanced mode”.

@Tim_Van_Elferen

oo bad I could not access nor reinstall Xposed

Strange I usually only have to open the Xposed Framework app and navigate to “install/update framework” and do a restart. Then everything is back as before.

[anon12454812]

It’s explained in the tutorials - just go to the Fairphone Updater app -> Advanced Mode.

[SusanSeymour]

Thanks for the update. It worked smoothly this time.

[juppes]

Thank you for this update. This company also does a lot to keep the phones already sold in good shape and up to date. This is not at all self-understood, as you can read everywhere. Everything with the update just went fine with my phone.

You all do a great job

Hajo

[darignac]

For me the update itself and reinstalling the Google apps went alright.
But I am not getting any notifications of the google apps. E.g. if someone writes me on Hangouts there is no notification, also when I get an email. Anyone has a clue how to fix this?

Thanks in advance!

[paulakreuzer]

Install any app from the app store. That should restart the cloud sync function.

[darignac]

Hm, that does not work for me, I always get the error " could not be downloaded because of an error (Error: unable to retrieve information from server [RPC:S-…])" (freely translated from my german output) when trying to install an app or update. Reinstalling the Google apps did not help either.

[Arnd]

Thanks to the Fairphone team for this, all fine here.

One detail though: When I want to CANCEL Google stuff installation, it’s a bit tricky. There is a HUGE Google button and a tiny [×] in its corner. I must be very, very careful to touch the [×] and not accidentally start what I do not want.

[Stefan]

In this thread you will find various solutions to RPC errors, I hope one of them works for you:

Error retrieving information from server [RPC:S-7:AEC-0]

For the last 2-3 months I’ve been getting this errormessage each time I try to download a new app or update the existing ones. “Error retrieving information from server [RPC:S-7:AEC-0]” I’ve been through numerous guides on the nett searching for an answer and with the exeption of resetting the phone to factorystatus I’ve tried them all. I really do not want to resett to factorystatus since that would lead to a large amount of work shutting down and resyncing my google 2FA which I use for crypt…

[darignac]

The common approaches there did not work for me.
However, I realized that I never did the storage fix so I’ve done it now and then restored the apps. Everything is back working. Thanks for your time!

[Francis]

So far my attempts at installing the update have been going like this:

1. Get message update 1.8.7 is available: fine
2. download update: fine
3. restart phone: fine
4. android robot flat on it’s back with exclamation mark “no command” : uh-oh…
5. wait a bit…nothing happens…: uh-oh…
6. press on/off button to enter recovery mode, reboot phone: fine
7. phone starts up as if nothing happened and back to step 1

I wouldn’t mind installing the update manually (again…), but I don’t understand why apparently these updates go smooth on some phones while on others they don’t work at all?

Either way, any suggestions are most welcome, thanks

[Stefan]

Plug in your phone to charge it, go to settings > developer options and tick stay awake. The screen needs to be active during the update at all times.

[Francis]

Already tried that and just tried it again, but to no avail. I keep getting the dead robot (no command).

[paulakreuzer]

This guide should help you in that case.

[ben]

@langhaarschneider

Everyone who uses 2-factor-authentification on Google should create backup-Codes to be able to login after installing GApps again - because in that moment you can’t get Access to the Authenticator-App.

Very good tipp. If you forgot, like i do regularly, you can make Google call you or send you a message with a working code.

[Francis]

Hi Paul, thanks for the hint. I followed the guide, but my phone didn’t show the folder “updater” and a few other folders were missing too. Why is this?? Anyway, I rebooted the phone again, used file management to cut and paste the downloaded zip file to a folder that did show up in recovery mode (\storage\sdcard0\updater) and followed the guide again, which seemed to work this time.

Thanks for the help,
Francis

edit: so I’m having the same problem now when reinstalling the app store. The updater downloads the file (fp_store_0.zip) to te folder (\phone\updater) but on restart i get the dead robot again. I will try moving the file to a different folder and isntall the store manually I guess
edit 2: yup, that did the trick as well.

[Dosc]

All fine here, too (with screen activated while downloading and updating!).
Thanks!

[Melly_Kolundzic]

Dear Fairphone Team,

Everything went perfectly. Thank you very much!

Best,
Melly